Shipping & Returns
We carefully prepare every order so your favorite Khas Foods products arrive fresh, safe, and ready for your kitchen.
Every Khas Foods order is carefully packed to preserve freshness, aroma, and quality before it reaches your home.
Shipping Information
- Processing Time: 1–2 business days
- Delivery Time: 3–7 business days
- Shipping Locations: UK-wide delivery
- Shipping Charges: Free on orders over £50
Order Processing
- Order confirmation sent immediately
- Careful packaging for freshness
- Dispatch within 1–2 business days
- Processing excludes weekends & holidays
Delivery
- Reliable courier partners
- Full tracking provided via email
- Delivery attempts made to your address
- Delays possible during peak periods
Returns
- Return Window: 7 days from delivery
- Products must be unopened & sealed
- Original packaging required
- Non-returnable: Opened food items
Damaged Orders
- Report within 24 hours of delivery
- Provide photos of damage
- Replacement or refund available
- Unboxing video recommended
Refunds
- Processing Time: 8–15 business days
- Refund to original payment method
- Confirmation email sent when processed
- Return shipping: £3 fixed fee
Your Order Journey
Place Order
Order Confirmed
Packed with Care
Shipped
Delivered
Need Help With Your Order?
If you have any questions regarding shipping, returns, or delivery, our team is always happy to assist.